STORE POLICY

 

Customer Care


By placing an order with Crafted by Nature you agree to use the products for their intended purpose only. If you have a known allergy to any of the ingredients used, you agree to assume full responsibility of their use and the risks and side effects that may occur. 

If you use the products for any other purpose than their intended use, you will assume full responsibility for any loss or damage arising from this use.


Privacy Policy

Crafted by Nature is committed to protecting our customer's privacy and will only use it to improve our service and your experience.

What personal data do we collect about you?

We collect personal data from you when you provide it to us directly and through your use of the Site. This information may include:
- Information you provide to us when you use our Site (e.g. your name, contact details, gender, product reviews, and any information which you add to your account profile);
- Transaction and billing information, if you make any purchases from us or using our Site (e.g. credit/debit card details and delivery information);
- Records of your interactions with us (e.g. if you contact us through our contact form or interact with us on social
media);
- Information you provide us when you enter a competition or participate in a survey;
- Information collected automatically, using cookies and other tracking technologies (e.g. which pages you viewed and whether you clicked on a link in one of our email updates).  
- We may also collect information about the device you use to access our Site; and other information necessary, for example we may access your location if you give us your consent.

Wholesale Inquiries

If you'd like to stock our products in your store, we'd love to chat to you! To do so, please fill out the wholesale inquiry application that can be found here.

Payment Methods

Credit / Debit Cards

Invoices

Cash (markets only)

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